Your inbox is no doubt filled with important messages about COVID-19 and its impact on communities around the world. I want to reach out personally to let you know what we’re doing to provide the experience you expect during these important times.
First, we’ve asked all employees, including our customer service team to work from their homes. This arrangement will allow us to continue to serve you and remain fully functional while we keep our teams safe. Secondly, we are asking that you take a few steps differently than you may be used to:
Start with an email
To ensure the fastest placement of your orders, please use your e-procure system, the EspriGas portal or you can always email us at email@example.com
If you plan on any changes to your operations please let us know by emailing firstname.lastname@example.org so we can make necessary accommodations.
We are confident that our temporary solution will not see a decrease in service or success. We are still readily available to continue our conversations with you and remain capable of helping you reach your business goals during this tumultuous time.
If you have any questions, please contact your sales representative. We deeply appreciate the relationships we have built, and we understand this is also a difficult time for your business. We look forward to continuing to serve you on an uninterrupted basis. We wish everyone good health as we all navigate this situation together.